Data Controller: Responsive Craft Limited (trading as expect/digital), registered in England & Wales (Company No. 08018112), Warrington, United Kingdom.
1. Scope & Purpose
This Privacy Notice explains how Responsive Craft Limited collects, uses, and safeguards personal data when you visit https://expect.digital, schedule an introductory architecture call, or submit an inquiry via our contact form.
2. Data We Collect
- Business Contact Details: Your name, work email address, and any optional project or architecture context you provide when requesting a consultation or booking a meeting.
- Technical & Usage Telemetry: Anonymized or pseudonymous interaction data (such as page views, device type, and referrer headers) to maintain site reliability and performance.
3. Lawful Basis & How We Use Your Data
Under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, we process business contact inquiries under legitimate interests and pre-contractual steps strictly to:
- Respond directly to your architecture or engineering consultation request;
- Schedule and conduct introductory calls with founder Jānis Horsts;
- Maintain the security, availability, and performance of our website.
We never sell, rent, or trade your personal data to third-party marketing lists or data brokers.
4. Data Retention
Business inquiry records are stored securely and retained only as long as necessary to address your inquiry or maintain an active commercial relationship, after which they are securely deleted.
5. Your Rights & Contact
Under UK and EU data protection law, you have the right to request access to, rectification of, or erasure of your personal data at any time. To exercise these rights, contact: